To Our Customers
New Era Braces is eager to hear from you! Please tell us how we can improve our services for you. We are dedicated to constant improvement, which is based upon the input of our customers.
Having Difficulty Ordering?
If you would like to order a product, please contact customer service at:
We offer all forms of shipping services, from overnight freight to standard ground.
All products come with a limited warranty, which is based on the date of purchase. This warranty protects you against any defects in the workmanship or material of the product. Each product may have different warranties. For more information, please feel free to give us a call at 212-330-7656
We ask that you give us a call at 212-330-7656 before exchanging or returning any items. We will not accept returns after 90 days from the date the item was purchased. All returns may be subject to a re-stocking fee of 15%. For more info, please contact our customer service.